Frequently Asked Questions
What is the moisture content of your logs?
We source our wood from sustainably managed UK woodlands and process it through our kiln-drying facility. Our logs are guaranteed to be below 20% moisture content, ensuring a cleaner, hotter, and more efficient burn for your fireplace or stove.
What are the standard volume and bag sizes?
We offer a range of convenient sizes to suit your needs. Our standard Ready-to-Burn Kindling comes in 2kg and 5kg bags, while our bulk Builders Bags provide the best value for large-scale heating requirements. We also have generous kiln-dried hardwood logs available in standard bundle sizes.
How do I place an order with The Log Shack?
You can order directly through our website or by contacting us via phone or email. For a quick and reliable service, we recommend giving us a call at 07847 134602. We will confirm your delivery details and ensure your logs are ready to burn.